Terms of Service

Nurdar is an online platform for teaching and running madrasas, Quran schools, masjids, tutoring and family learning. It includes:

• a free masjid screen for prayer times and announcements;
• plans for schools and masjids to run classes, attendance, fees, homework and practice;
• family packages, so parents can learn with their own children; and
• tutor packages for people who teach their own students.

We keep improving Nurdar, so features may change. If we remove something important that you pay for, we will tell you first.

• You must be 18 or over to create an account. Children use accounts set up for them by a parent, school or tutor, who is responsible for that account.
• Give accurate details and keep them up to date.
• Keep your password private. You are responsible for what happens in your account, and in accounts you create for staff and children.
• Tell us straight away at admin@webteches.com.au if you think someone else has used your account.

If you run a school, masjid or tutoring account, you are responsible for:

• having the right to enter children’s and families’ details, including any health details, and telling families how Nurdar is used (you can point them to our Privacy Policy);
• following child-safe practices and any laws that apply to working with children; and
• supervising your online classes. Nurdar provides the video room; your organisation runs the class. We do not record online classes.

Parents with a family account are responsible for the details they enter and for supervising their children’s use of Nurdar.

• Paid plans start with a 7-day free trial. You do not need a card to start.
• Prices are in Australian dollars and include GST. Current prices are on our pricing page or shown when you choose a plan.
• The free plan has limits, such as the number of students and screens.
• If we change the price of a plan you are on, we will tell you at least 30 days before the new price applies. A price we promised “for life” (such as the founding offer) stays while your subscription continues without a break.

• Subscriptions are paid through Stripe and renew automatically each month or year until you cancel.
• A plan can also be paid for with an upgrade code, which gives a set number of months. A code can be used once, and an unused code expires after 60 days.
• If a payment fails, Stripe tries again for a while and your plan keeps working.
• When a trial, code or subscription ends, your account moves to the free plan. Nothing is deleted; you keep your records and can upgrade again at any time.

You can cancel at any time in Settings → Subscription, or by emailing admin@webteches.com.au. Your plan keeps working until the end of the period you have paid for. If you ask within 14 days of your first payment for a plan, we will refund that payment in full. After that, we do not refund part periods, except where the law requires it.

A school can collect its own fees from families through Nurdar using its own Stripe account. When it does:

• the school is the seller, and the money goes to the school’s Stripe account, not to us;
• Nurdar charges no platform fee on these payments, though Stripe’s own fees apply;
• questions about fees, refunds and discounts are between the family and the school; and
• the school must follow Stripe’s terms.

You must not:

• use Nurdar to break the law, or to bully, harass or harm anyone, especially children;
• put anything offensive or inappropriate in recordings, photos, messages, announcements or on a masjid screen;
• upload anything you do not have the right to share;
• try to see another organisation’s or family’s information, get around limits or security, or overload the service; or
• copy, scrape, resell or reverse engineer Nurdar.

If you see something that worries you, tell us at admin@webteches.com.au. We may remove content that breaks these terms.

You own what you and your organisation put into Nurdar, such as student records, lessons, recordings and announcements. You give us permission to store, copy and show that content only as needed to run Nurdar for you and to keep it safe. You are responsible for what you put on public pages, such as masjid screens and enrolment pages.

Nurdar itself, including its design, software, Library lessons and practice questions, belongs to us or the people who license it to us. You may use it within Nurdar to teach and learn, but not copy or sell it.

The Quran text comes from the Tanzil Project (tanzil.net) and is used under its terms, without change.

We take care with lessons, practice questions and Quran tools, but mistakes can happen, and Nurdar does not replace a qualified teacher. Prayer times are calculated from the method and location chosen for each masjid; please check them against your local masjid. If you find an error, tell us and we will fix it.

We work hard to keep Nurdar running, but we cannot promise it will always be available or free of errors. We sometimes need to pause it for updates, and we try to do this at quiet times. For help, email admin@webteches.com.au.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms takes away those rights or any other right the law gives you.

As far as the law allows:

• we are not responsible for indirect loss, such as lost profits or lost opportunities;
• where we fail a consumer guarantee and the law lets us limit what we must do, we will supply the service again or pay the cost of having it supplied again; and
• otherwise, our total responsibility to you is limited to what you paid us in the 12 months before the claim.

You can stop using Nurdar at any time. To close your account, email admin@webteches.com.au. Before we close it, staff can download student and invoice lists, and we can send you a copy of your records if you ask within 30 days. We then delete your records as our Privacy Policy explains.

We may suspend or close an account if it seriously or repeatedly breaks these terms, or if we must to protect children, other users or the service. Where it is safe to, we will warn you first and give you a chance to fix the problem.

We may update these terms as Nurdar changes, and will change the date at the top. If a change is important, we will tell account holders at least 30 days before it applies. If you do not agree with a change, you can cancel before it applies.

These terms are governed by the law of Western Australia, and the courts of Western Australia can hear any dispute about them.

For any question about these terms, email admin@webteches.com.au.